The best field service app for technicians
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iFleet, the mobile app for Smart Service DESKTOP, empowers your technicians with everything they need on the go.
From accessing job schedules to customer information, equipment records, and service histories, iFleet ensures your team is always connected and productive in the field.
With mobile capabilities that include on-site payments, service documentation, and instant updates, your technicians can handle tasks efficiently without returning to the office, making your operations smoother and more responsive.
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The Smart Service Desktop Connection
Keep Your Field and Office Teams in Perfect Sync
Smart Service Desktop, field service management software, connects your office scheduling with iFleet, ensuring seamless dispatch to your technicians' mobile devices. With iFleet, employees receive real-time job details, complete tasks, and send work orders back to the office for immediate invoicing without needing paper.
what is iFleet
Go Paperless with iFleet: The All-in-One Mobile App for Field Service
iFleet empowers your team—technicians, sales reps, and crew members—by giving them a mobile app to manage both work orders and quotes on the go. Smart Service Enterprise handles scheduling, while iFleet ensures employees can view their tasks, complete jobs, and submit quotes, all without paper.
Mobile Work Order App
With iFleet, managing work orders is fast, simple, and paperless. Technicians receive real-time updates on job schedules, access customer and equipment records, and track job progress from their mobile devices. This flexibility allows your team to complete jobs efficiently, submit work orders instantly, and ensure all necessary information is available for the office to create ready-to-bill invoices.
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Mobile Quoting App
iFleet also empowers sales reps, technicians, and crew leaders to generate quotes directly from the field. Employees can provide accurate quotes on-site, speeding up the sales process. By offering mobile quoting capabilities, iFleet lets your team close deals faster and increase customer satisfaction.
Field service companies struggle with disorganized job schedules, delayed work orders, and inefficient dispatch without the right mobile app. iFleet, a powerful field service management app, provides real-time updates, workforce tracking, GPS navigation, and digital forms to streamline your operations. Technicians and sales reps can access service histories, equipment records, and customer information, all from iOS/Android devices. With customizable fields and work order software, iFleet enhances scheduling efficiency and allows seamless work order management.
Boost Scheduling Efficiency and Field Productivity with iFleet
By integrating with Smart Service, iFleet improves time tracking, payment processing, and overall field service management efficiency, ensuring your team stays productive and connected, wherever they are.
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What is inside?
All-in-One Mobile Solution for Efficient Field Operations
The iFleet app provides your field teams with everything they need to manage work orders, customer interactions, and job progress. From tracking time to accessing service histories, iFleet ensures that your workforce operates efficiently and effectively in the field.
Navigation
Finding job sites can save valuable time, especially with clear directions. iFleet integrates GPS navigation directly within the app, enabling technicians to quickly pull up directions to job sites, helping them stay on track and reducing delays.
Technician & Crew Tracking
Supervising field teams and knowing where they are during the day can be challenging. iFleet offers real-time workforce tracking, allowing managers to monitor their team’s locations and job statuses, ensuring smoother coordination and more efficient team management.
Time Tracking
Manual time tracking often leads to errors and inefficiencies in payroll and billing. iFleet automates time tracking, capturing start and end times for each job, ensuring precise payroll processing and accurate billing, which saves time and reduces errors.
Job Notes
Technicians often need to record special instructions or job-specific details. Without a reliable system, these notes can get lost or forgotten, causing inefficiencies. iFleet allows techs to add quick job notes directly to work orders, ensuring critical information, like access codes or safety warnings, is easily accessible for the entire team.
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Customer Notifications
Customers expect timely communication and job notifications, about service appointments. iFleet sends automated job notifications to customers, letting them know when a technician is on the way, helping maintain clear communication and improving customer satisfaction.
Add Parts, Products, and Services
Technicians often need to add parts, products, or services to a work order or quote. With iFleet, they can easily select these items from a list that matches exactly with the line items available in QuickBooksâ„¢. This ensures correct pricing, simplifies the quoting process, and makes the information ready for invoicing in QuickBooksâ„¢, streamlining office workflows and ensuring accurate billing.
Service Histories
Field workers may need access to past service records to address recurring problems or understand previous work. iFleet provides technicians with complete service histories at their fingertips, giving them the context they need to perform more accurate and efficient repairs or services.
Equipment Tracking
Track customer-owned equipment details such as make, model, serial number, warranty, location, and images. Each piece of equipment is linked to its service history, providing technicians with complete visibility into past maintenance, repairs, and related notes.
Signatures
Technicians often need customer approval on work orders, estimates, or agreements, but paper-based signatures are inefficient and prone to error. iFleet allows customers to digitally sign documents directly on the technician’s mobile device, streamlining the approval process and ensuring that signed documents are instantly sent back to the office for review and record-keeping.
Asset Tracking
Managing company-owned assets like vehicles and tools is critical for ensuring the right equipment is available for each job. Without a proper system, it’s easy to overlook necessary assets, causing delays. iFleet allows technicians to see which assets are assigned to their jobs, ensuring that vehicles, tools, and other company-owned resources are correctly allocated, just like assigning a crew member.
Purchase Orders
Without proper tracking, purchase orders can be easily remembered, leading to lost revenue. iFleet tracks purchase orders alongside work orders, ensuring that all parts and materials are billed correctly and that nothing falls through the cracks.
Pictures
Documenting job progress or issues is critical, but paper-based methods are inefficient and prone to errors. With iFleet, techs can take photos and attach them to work orders in real-time, providing visual proof of work done, from before-and-after shots to equipment malfunctions, improving customer transparency and internal documentation.
Process Payments
Collecting payments in the field can delay cash flow when relying on manual methods. iFleet allows technicians to process payments on-site via credit card or check, ensuring faster payment collection and reducing administrative workload for office staff.
iFleet equips your team with the tools they need to stay productive, informed, and efficient in the field. By digitizing workflows and ensuring complete access to job information, you can eliminate paperwork and reduce errors, helping your business run smoother.
100% Digital, 100% Paperless
Go Completely Paperless with iFleet’s Customizable Digital Forms
With iFleet, your forms are 100% digital and paperless, allowing technicians to complete and submit your fully customized and company-branded work orders, quotes, and service agreements directly from their iOS/Android devices. This system supports customizable fields like drop-down menus, checkboxes, signature fields, and even pictures, making it easy for your workforce to complete and manage forms without the hassle of manual paper copies.
iFleet not only eliminates the need for manual paperwork but also helps companies in industries where forms need to be stored and accessed according to specific compliance requirements. Completed forms are automatically sent back to the office for review and storage, eliminating delays and ensuring that your business remains compliant with any necessary regulations.
Integrating digital forms with iFleet saves time, increases accuracy, and provides a professional, branded experience for your customers, all while keeping your company compliant and paperless.
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industries
Purpose-Built Field Service Apps for Every Industry
iFleet goes beyond being a mobile app — it's a robust field service management software tailored to the specific needs of various service industries. Whether you're aiming to improve scheduling, manage equipment, or streamline dispatch, iFleet and Smart Service Enterprise provide all the tools needed for precise scheduling, efficient task completion, and seamless payment collection, ensuring your team can work smarter from start to finish.
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smart service in Action
Getting Started With the Best Field Service Mobile App – iFleet
Empower your technicians with iFleet, the ultimate field service app designed to streamline every aspect of their work. With features like integrated digital forms, photo capture, job notifications, and offline functionality, iFleet transforms a smartphone or tablet into a powerful service tool. Your team can manage schedules, create estimates, complete work orders, and even collect payments on the go.