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Field Service Software Built for Every Trade

Work Smarter, Not Harder
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Smart Service Runs Your Trade End-to-End

A smart service cloud is displayed on a computer screen.

Smart Service is the field service software for HVAC, plumbing, electrical, pest control, and other service trades. Schedule jobs, dispatch crews, manage customers, invoice through QuickBooks — all in one platform. In-house US support team, never outsourced.

Access your business from anywhere, keep your team connected, and supercharge your profits.
Get the customer
Automate outreach with email campaigns, online booking, and lead capture forms to ensure a constant flow of potential clients.
Schedule the CUSTOMER
From drag-and-drop scheduling to real-time updates and automated dispatching, Smart Service ensures every appointment, employee, crew, and asset is in the right place at the right time.
Sell
Close deals faster with Smart Service’s dynamic quoting capabilities. From creating detailed quotes to offering flexible pricing options and securing instant approvals, Smart Service automates every step of the sales process.
Generate Quote
Do the work
Go mobile and close the paperwork gap with Smart Service. Streamline work order management by allowing technicians to access schedules, update job statuses, and submit digital forms right from their mobile devices.
Get paid
With automated invoicing and secure payment processing, businesses can collect payments faster—whether on-site or online.

Work smarter not harder with smartservice

work smarter, not harder

Workflows That Work the Way You Do

Workflows That Work the Way You Do

A flow chart of a business process.
A woman wearing headphones and a blue shirt is working on a laptop. Smart Service
A chart with five different colored squares, each with a different word on it.
A smartphone app with a menu of services including drain cleaning.
A man is sitting in a truck and looking at a tablet.
A man and woman are holding a tablet computer.
Every business has its unique way of operating, and Smart Service is built to enhance that uniqueness. Other solutions require you to conform to their workflow. Say no to rigid workflows that force workarounds. Say yes to powerful, flexible workflows that optimize your business at every step, maximizing efficiency and profitability.

Work smarter not harder with smartservice

industries

Platform that adapts to the specific needs of your business
Designed for the Trades,
Built for Your Success
No two trades are alike, and neither are their challenges. That's why Smart Service offers flexible workflow solutions that adapt to the specific needs of your business. Empower your business with tools that are as unique as the work you do.
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Choose the solution built to support the way you work, streamline your operations, reduce inefficiencies, and enhance profitability.

features

Elevate your operations with Smart Service and unlock limitless growth.
Unlock your business's full potential with a platform that offers limitless possibilities. Smart Service integrates cutting-edge features into one seamless solution.
one platform
limitless possibilities

From scheduling and dispatching to invoicing and customer management, our innovative tools streamline your workflow, making your business more efficient and productive.

A black screen with a blue and white work order screen.
A purple and blue chart with the words recurring window cleaning.
A computer screen with a phone call option.
A man holding a tablet with a map of Cleveland Ohio.
A man is smiling and holding a laptop with a screen that says payments.
A black and white image of a credit card and a signature.
A person holding a cell phone with a message about a service being done.
Take on more jobs while reducing overhead and administrative burdens.

Work smarter not harder with smartservice

Customers say

What do our customers say about Smart Service?

the real story straight from our customers.

Always awesome, thanks!

Amaury
Gamry Locksmith

Ben did a great job understanding the problem and worked diligently to fix it.

Tim
Highland Park Electric

Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.

Albert
Software Advice Review

I like the solution Smart Service offers for managing scheduling... essential benefits for the company's' growth.

G2 Review

I like the ease of scheduling and tracking where my driver is. I also like the fact that my driver can take a picture for future reference when needed.

Chris
Construction

We no longer have a backlog on our billing.

Al
Jersey Coast Fire Equipment

Excellent easily worth every penny.

G2 Review

It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.

G2 Review

The customer service has been phenomenal.

Jennifer
Wicomico Heating & Air

Great Program.

G2 Review

Reasons for switching to Smart Service:We needed software that fit commercial service processes like equipment scanning and trending reports. The bookkeeper insisted that software needed to interact with Quickbooks.

Nate
Software Advice Review

The design is amazing and the integration works seamlessly with Quickbooks.

Joshua
Software Advice Review

We have been using Smart Service with the IFleet portion for our technicians in the field for about 4 years now. Overall it is a very good system.

Denise
ACI Pest Control

Good field service for small businesses.

G2 Review

All work orders come back to the office electronically along with any photos taken, and can be processed immediately if desired

Software Advice Review

Helpful tool especially for multi-location companies. The mobile version is easy to use and very handy.

Corinna
Capterra Review

We feel there is no better product on the market.

Kari
Capitol Heating & Air Conditioning

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

G2 Review

We foresee a huge return on our investment in the coming year.

Danielle
The Electric Connection
“It’s an excellent, excellent product.”
A man with gray hair and a yellow shirt.
Al Fecci
Owner, Jersey coast fire equipment

Work smarter not harder with smartservice

INSIGHTS & ANALYTICS

Transform Your Business with Actionable Data to Drive Growth and Efficiency

decisions

Smart Service Provides
the Insights to Lead

backed by data

Driven by Success

Smart Service provides the data you need to succeed. Our platform delivers real-time analytics and detailed reports that guide your decisions and drive your business forward. Lead confidently, knowing your choices are backed by the best insights available.
Get a Demo

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Access your business from anywhere, keep your team connected, and supercharge your profits.

work smarter

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smartservice

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