P

G

Work smarter not harder with smartservice

Smart Service Cloud’s AI Tools

Work smarter not harder with smartservice

Smarter, Faster, and More Efficient Field Operations

What _
Smart Service Cloud brings the power of AI to field service management, streamlining everyday tasks and improving operational efficiency. From writing assistants that automate service descriptions to knowledge bases that provide instant access to information, Smart Service Cloud’s AI features empower service trade businesses to deliver exceptional results faster than ever before.
A woman pointing at a computer screen.

Integrate OpenAI's ChatGPT™ with Smart Service Cloud

Unlock the power of AI within your field service management software by integrating your OpenAI's ChatGPT™ account with Smart Service Cloud. This seamless connection allows service trade businesses to leverage the latest AI technology to automate workflows, enhance customer communication, and simplify everyday tasks.

Always available AI

With ChatGPT™ integrated into Smart Service Cloud, businesses can access AI-driven tools directly within the platform, transforming how service descriptions, customer interactions, and operational tasks are handled. This powerful integration allows businesses to take full advantage of AI innovation without leaving the familiar interface of Smart Service Cloud.

Revolutionizing Field Service with AI Innovations

Smart Service Cloud's AI features are designed to enhance efficiency across every aspect of field service operations. Whether automating writing tasks or providing instant access to critical information, these AI tools streamline daily processes and improve overall business performance.

Work smarter not harder with smartservice

AI Writing Assistant

It allows technicians and administrators to input brief notes, and the AI expands and refines the text to match the company’s preferred tone and style.
Trans
Two men wearing suits and ties are smiling and looking at a cell phone.
This feature not only saves time but also ensures clarity and professionalism in every service description. Additionally, it supports multilingual capabilities, allowing businesses to communicate effectively with diverse customers.
The AI Writing Assistant solves key operational challenges by automating the process of formatting and organizing service descriptions, notes, and customer communications.

Work smarter not harder with smartservice

AI Knowledge Center

The AI Knowledge Center gives service trade businesses instant access to a repository of service manuals, product specifications, and other documentation.
What
A man wearing a blue shirt and holding a tablet.
By uploading critical documents into the platform, technicians, administrators, and salespeople can quickly ask the AI questions and receive accurate, relevant answers drawn from the company’s knowledge base.
This feature improves efficiency in quoting, servicing equipment, and answering customer inquiries, reducing delays and providing fast, reliable information.

Work smarter not harder with smartservice

Key Benefits

Optimize Every Step of Your Workflow with Smart Service Cloud

Streamlined Workflow from Start to Finish

A well-optimized workflow is essential for every successful field service business. Smart Service Cloud elevates operations by automating and simplifying each process step, from lead capture to final payment. Designed for efficiency and precision, the platform provides full visibility and control over all job-related activities.
Whether in HVAC, plumbing, appliance repair, or other service trades, Smart Service Cloud revolutionizes how technicians and crews are managed, delivering exceptional customer experiences.
play
hide
the video
  • MarketingCapture leads through integrated email campaigns, lead forms, and online booking. With seamless customer management, maintain a steady flow of potential customers entering the system.
  • Estimate/QuoteQuickly generate accurate estimates and quotes, track follow-ups, and convert them into jobs within the platform. Take deposits and mark estimates/quotes as sold. With one tap, convert estimates into work orders—no double entry or manual pasting required.
  • Job SchedulingEasily handle customer calls and automate the creation of appointments and work orders. Schedule jobs and assign technicians or crews based on skill set and technician availability for efficient field service operations.
  • Dispatch & CommunicationAutomatically send job details, updates, and directions to the technician’s mobile app, improving technician productivity and ensuring smooth communication.
  • On-Site ServiceTechnicians can log time, capture customer signatures, and submit work orders effortlessly. This job management ensures accurate reporting from the field.
  • Invoicing & BillingGenerate invoices from the office or collect payments from the job site. Automate invoicing upon job completion and ensure faster payments with seamless QuickBooks™ integration. Eliminate manual work while improving cash flow.

‍

Smart Service Flow

Work smarter not harder with smartservice

customers say

Real Feedback from Businesses
Using Smart Service

Trusted by Industry Leaders in the Service Trades

Don’t just take our word for it—hear from businesses that have transformed their operations with Smart Service Cloud. From improved efficiency to enhanced customer service, clients continue to thrive thanks to the innovative tools built into the platform.

“The Help Desk has been incredible! We get instantaneous responses to our inquiries, and they resolve any issues and come up with solutions to our needs in a timely and efficient manner. They are friendly, knowledgeable, and readily available.”

Danielle
The Electric Connection

I now capture a lot of bids right away, sent to me direct from the field.

Scott Spencer
Jim Dandy Sewer & Plumbing

Since I purchased Smart Service, it has become 5-10 times more valuable than I thought possible.

Bill Hussel
Chimney Doctors

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen
A to Z Shredding

Ben did a great job understanding the problem and worked diligently to fix it.

Tim
Highland Park Electric

Their customer service is so helpful.

G2 Review

Smart Service's integration with QuickBooks is superb, and customer support is always quick and helpful.

Capterra Review

Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible.

G2 Review

I like the solution Smart Service offers for managing scheduling... essential benefits for the company's' growth.

G2 Review

The software itself is so functional, and its ease of use is undeniable.

Kate
G2 Review

Good field service for small businesses.

G2 Review

I use Smart Service on a daily basis to make sure that everyone dispatched on time, are in route and spending the adequate amount of hours on each job.

G2 Review

Work smarter not harder with smartservice

let ai smart your work

The Ultimate Field Service Platform for Efficiency and Growth

Smart Service Cloud is an all-in-one solution designed to meet the unique needs of the service trades. From automating workflows to enhancing communication and providing real-time data insights, the platform optimizes every stage of field service operations. Whether managing estimates, scheduling jobs, or closing deals, Smart Service Cloud empowers technicians and crews to deliver exceptional results, reduce administrative burdens, and grow the business.
Take the next step toward transforming operations—experience the power of Smart Service Cloud.
book a call