Work smarter not harder with smartservice
Custom Solutions for Every Service Business Need
Work smarter not harder with smartservice
SmartFlow AWA
SmartFlow Advanced Workflow Automation (AWA) Service
SmartFlow Advanced Workflow Automation is designed to meet the unique needs of service trade businesses with complex workflows. While the Smart Service platform offers robust automation and streamlined workflows out-of-the-box, SmartFlow AWA takes it further by offering custom-developed advanced workflow automation to handle specialized tasks and processes unique to your business.
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For businesses that require specific, tailored workflows, SmartFlow Advanced Workflow Automation offers the flexibility to build and implement solutions that fit your unique needs, from automating unique tasks to eliminating redundant processes. SmartFlow AWA is built to streamline operations, reduce administrative overhead, and maximize productivity.
- Fully Customized Workflows Automate unique business processes to match the specific operational requirements of your company.
- Advanced Task Automation Save time by eliminating manual processes and ensuring accuracy with automation that handles complex and repetitive tasks.
- Cost-Effective Automation SmartFlow AWA delivers custom automation solutions at a fraction of the cost of building proprietary systems or trying to achieve the same thing by subscribing to multiple software solutions, providing tailored efficiency without the high price or complexity.
- Eliminate Rigid SolutionsWith SmartFlow AWA, gone are the days of rigid field service management solutions that handicap growth, force workarounds, and waste admin time and expense. SmartFlow AWA empowers your business with flexibility and efficiency.
How SmartFlow AWA Service Works
Implementing SmartFlow AWA Service is easy, whether you’re an existing Smart Service Cloud client or new to the platform. Follow these simple steps to get started:
Request A Discovery Call
get on a Discovery Call
During the call, you and your Smart Service Account Executive will discuss your needs, map out your workflows, and identify areas that can be automated and optimized with SmartFlow AWA Service.
Scope & Proposal
Based on the analysis, the Account Executive will review the workflow map and notes with the SmartFlow AWA development team. They will then create a scope of work document and provide a quote for your review.
we will help you get started
If you decide to proceed, the Account Executive will collaborate with the SmartFlow AWA development team to implement the advanced workflow automation.
Effortless Workflow Automation, Tailored to You
With SmartFlow AWA, your business can enjoy the benefits of custom automation without the need for costly, complex software solutions. Our consultative process makes it easy to implement, helping you save time, reduce costs, and optimize every aspect of your operations.
Work smarter not harder with smartservice
Smart Service DSD
Smart Service Dynamic Systems Design (DSD)
Smart Service Dynamic Systems Design (DSD) is tailored specifically for mid-sized to large organizations in the service trades, such as franchises, multi-divisional service companies, and businesses with multiple locations or operating across multiple states. This service provides a custom framework that aligns with your organization’s unique structure, ensuring smooth operations and clear visibility across all divisions and branches.
- With DSD, Smart Service offers advanced systems architecture that supports complex organizational hierarchies, including multi-location data roll-ups, role-based access, and tailored reporting. These custom systems are designed to empower your business with the flexibility needed to manage and monitor multiple branches, franchises, or divisions effortlessly.
- DSD enables service trade businesses to unify their operations on a single platform, integrating workflows, employee management, and advanced analytics. Whether managing different service lines or distinct geographical locations, Smart Service Dynamic Systems Design helps your business grow and scale while keeping efficiency and profitability at the forefront.
Who is This Service For?
Smart Service Dynamic Systems Design (DSD) is ideal for service trade businesses that operate across multiple locations, serve diverse regions, or offer a variety of services. Whether you are a franchise, a multi-location organization, or a company with multiple divisions, Smart Service DSD can help unify and optimize your operations.
Franchise Organizations
Franchisors must ensure operational consistency, brand compliance, and performance tracking across all franchisees, while they require efficient systems to manage their day-to-day operations. Smart Service DSD provides a scalable solution that allows franchisors to oversee all franchise locations with centralized data roll-ups, performance tracking, and reporting. Meanwhile, franchisees can manage their local operations seamlessly through tailored workflows and automation, ensuring alignment with the franchisor's standards and expectations while also maximizing efficiency and profitability.
DSD helps franchisors and franchisees optimize their processes while maintaining strong communication and visibility across the entire franchise network.
Multi-Location Organizations
Managing workflows, employees, and customer service across branches can be complex for businesses operating in multiple locations or regions, including multiple cities or states. Smart Service DSD provides a unified platform to seamlessly manage different locations, offering centralized reporting and data tracking while allowing for regional autonomy.
Whether you’re expanding into new markets or improving coordination between branches, Smart Service’s DSD ensures smooth operations at every level.
Multi-Divisional Companies
Companies that offer more than one service or trade often face difficulties in managing various divisions under one roof. Smart Service DSD allows businesses to create customized workflows, manage employees, and monitor performance for each division while ensuring overall operational efficiency.
Whether handling different trades or service lines, DSD helps you streamline processes and unify operations for long-term growth and profitability.
Key Benefits:
Let Smart Service Dynamic Systems Design create the perfect operational system for your organization.
- Tailored to Your OrganizationDevelop a system that matches the complexity of your business, whether it involves multiple locations, divisions, or franchises.
- Comprehensive Role-Based ManagementDSD allows businesses to create and manage roles with specific security, permissions, and access levels across the organization. This ensures that employees at every level, from administrators to technicians, can access the right information tailored to their role. Role-based management enables seamless communication and reporting across divisions, locations, and departments, ensuring that everyone stays informed while maintaining data security and operational efficiency.
- Organizational HierarchiesDevelop and accommodate complex organizational hierarchies to meet the needs of franchises, multi-location organizations, and multi-divisional companies.
- Scalable to Fit Your GrowthSmart Service DSD grows with you, allowing you to add new branches, services, or divisions without the need for disruptive overhauls.
- Centralized Administrative FunctionsDSD streamlines and centralizes key administrative processes like scheduling, marketing, sales, customer experience initiatives, and customer management. This allows service businesses to manage all operational aspects from a single platform, improving efficiency and providing a cohesive view of all activities across multiple locations, divisions, or franchises.
- Effortless Royalty Reporting and CollectionDSD simplifies the often complex royalty reporting and collection process for franchisors. With built-in tracking and automation, royalty payments are accurately calculated, recorded, and reported, ensuring transparency and efficiency while minimizing manual administrative efforts.
- Integrated Data Roll-UpTrack performance, analyze data, and view reports across multiple locations, with all data seamlessly rolled up to parent organizations for centralized decision-making.
- Cost-Effective Solution The Smart Service Cloud Platform is built to support custom development, allowing for fast deployment at a fraction of the cost of building proprietary systems. With DSD, you get a tailored solution that unifies your service business without the high price tag.
