G

G

Field management software for the service trades

Field Management

Workflows Optimized,
Profits Maximized

Work Smarter, Not Harder

software

for the Service Trades

0

0

0

SmartService work order UI

SmartService work order UI

A list of features for a smart thermostat.

A map of the area around 341 Mile St.

A contact form for Russell Hopkins.

A map of the area with a blue button that says "clock out".

Smart Service is a cutting-edge, cloud-based field service management solution with your trade in mind. Sell, schedule, route, and invoice jobs with ease.

A smart service cloud is displayed on a computer screen.

Access your business from anywhere, keep your team connected, and supercharge your profits.

Get the customer

Automate outreach with email campaigns, online booking, and lead capture forms to ensure a constant flow of potential clients.

Schedule the CUSTOMER

From drag-and-drop scheduling to real-time updates and automated dispatching, Smart Service ensures every appointment, employee, crew, and asset is in the right place at the right time.

Sell

Close deals faster with Smart Service’s dynamic quoting capabilities. From creating detailed quotes to offering flexible pricing options and securing instant approvals, Smart Service automates every step of the sales process.

Generate Quote

Do the work

Go mobile and close the paperwork gap with Smart Service. Streamline work order management by allowing technicians to access schedules, update job statuses, and submit digital forms right from their mobile devices.

Get paid

With automated invoicing and secure payment processing, businesses can collect payments faster—whether on-site or online.

work smarter, not harder

Workflows That Work the Way You Do

Workflows That Work the Way You Do

A flow chart of a business process.

A woman wearing headphones and a blue shirt is working on a laptop. Smart Service

A chart with five different colored squares, each with a different word on it.

A smartphone app with a menu of services including drain cleaning.

A man is sitting in a truck and looking at a tablet.

A man and woman are holding a tablet computer.

Every business has its unique way of operating, and Smart Service is built to enhance that uniqueness. Other solutions require you to conform to their workflow. Say no to rigid workflows that force workarounds. Say yes to powerful, flexible workflows that optimize your business at every step, maximizing efficiency and profitability.

industries

Platform that adapts to the specific needs of your business

Designed for the Trades,

Built for Your Success

No two trades are alike, and neither are their challenges. That's why Smart Service offers flexible workflow solutions that adapt to the specific needs of your business. Empower your business with tools that are as unique as the work you do.

HVAC

Document Destruction

Track service requests, manage customers, and easily schedule document destruction services using Smart Service Cloud.

Chimney Sweep

Chimney sweep services can manage job scheduling, dispatching, and safety records, improving operational efficiency.

Electrician

Electricians can streamline work orders, track customer service histories, and manage their entire workforce with real-time updates.

Fire Protection

Fire protection businesses can seamlessly manage inspections, customer equipment, and unique job scheduling through Smart Service Cloud.

Garage and Overhead Door

Garage door service providers can efficiently manage job tracking, invoicing, and customer service histories in one platform.

Irrigation Service

Schedule service visits, manage service records, and improve routing for irrigation services with Smart Service Cloud.

Mechanical Contractor

Mechanical contractors can streamline complex workflows, track job progress, and manage customer interactions from one integrated platform.

Pest Control

Pest control companies can manage scheduling, optimize routing for recurring services, and ensure timely job completion for regular pest control services.

Pool and Spa Service

Pool and spa service providers can track recurring jobs, customer records, and equipment service details with ease.

Plumbing

Plumbing companies can enhance workflow management, scheduling, and customer communications, reducing paperwork and manual processes.

Septic Tank Service

Septic tank service providers can easily manage recurring services, customer records, and invoicing, ensuring seamless operations.

Property Management

Property management companies can handle tenant requests, service scheduling, and inspection checks more efficiently.

Security Service

Security service companies can manage employee dispatch, track job status, and improve communication with real-time updates.

Window Cleaning

Window cleaning businesses can schedule jobs, dispatch teams, and track service histories more efficiently using Smart Service Cloud.

Choose the solution built to support the way you work, streamline your operations, reduce inefficiencies, and enhance profitability.

features

Elevate your operations with Smart Service and unlock limitless growth.

Unlock your business's full potential with a platform that offers limitless possibilities. Smart Service integrates cutting-edge features into one seamless solution.

one platform

limitless possibilities

From scheduling and dispatching to invoicing and customer management, our innovative tools streamline your workflow, making your business more efficient and productive.

get the customers

Email Campaign, Text Campaign, Online Booking, Lead Form

learn more

A black screen with a blue and white work order screen.

schedule the work

Dispatch Board, Recurring Scheduling, Managing Assets, Routing, Crew Scheduling, Service Agreement

learn more

A purple and blue chart with the words recurring window cleaning.

A computer screen with a phone call option.

sell

Estimates, Options, Good. Better. Best

learn more

do the work

Work Order, Mobile App, Time Tracking, Forms, Service Agreement

learn more

A man holding a tablet with a map of Cleveland Ohio.

Admin features

Managing Customers, Notifications, Task Board, QuickBooks™
Integration, Manage Employee, Inventory

learn more

A man is smiling and holding a laptop with a screen that says payments.

get paid

Dynamic Invoicing, Customer Portal, Payment Processing

A black and white image of a credit card and a signature.

Customers experience

Customer Portal, Customer Notifications, Two-Way Text Messaging

learn more

A person holding a cell phone with a message about a service being done.

Take on more jobs while reducing overhead and administrative burdens.

Customers say

What do our customers say about Smart Service?

the real story straight from our customers.

It works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work.

G2 Review

The software itself is so functional, and its ease of use is undeniable.

Kate

G2 Review

Since using Smart Service our efficiency has greatly improved.

Ryan Heezen

A to Z Shredding

Smart service is easy to schedule and resolve issues. Create tickets and manage appointments with addresses.

G2 Review

Their customer service is so helpful.

G2 Review

I would recommend this to any small business looking for an affordable managing software.

G2 Review

Good software, better people.

Paul Burgess

Johnson Heating and Cooling

Good field service for small businesses.

G2 Review

The ease of setup and learning curve were rather straightforward and intuitive. The tech support is excellent as well.

Shalom

Software Advice Review

We no longer have a backlog on our billing.

Al

Jersey Coast Fire Equipment

It is very user friendly for a typical iphone user.

Robynn

G2 Review

Syncs with Quick-books for digital scheduling. Easy to use and customer support is easily accessible.

G2 Review

Tech support is amazing; always able to help us with any issues.

Software Advice Review

The first year I had Smart Service, I saved $6,000 in the cost of fuel.

Ryan Heezen

A to Z Shredding

Ben did a great job understanding the problem and worked diligently to fix it.

Tim

Highland Park Electric

I love that the techs can see prior notes and histories on the customers they service.

Bridget

Advanced Pest Control

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful.

GetApp Review

We have been using Smart Service Inc for years now, and we really like them. They are always nice, professional, and fast.

Internal Survey Response

Love that techs can see history of the customers, less phone calls to the office.

G2 Review

Ease of scheduling and looking up our Clients.

Lori

Software Advice Review

“It’s an excellent, excellent product.”

A man with gray hair and a yellow shirt.

Al Fecci

Owner, Jersey coast fire equipment

INSIGHTS & ANALYTICS

Transform Your Business with Actionable Data to Drive Growth and Efficiency

decisions

Smart Service Provides
the Insights to Lead

backed by data

Driven by Success

Smart Service provides the data you need to succeed. Our platform delivers real-time analytics and detailed reports that guide your decisions and drive your business forward. Lead confidently, knowing your choices are backed by the best insights available.

ready to

Access your business from anywhere, keep your team connected, and supercharge your profits.

work smarter

today |

time

with

smartservice

A man wearing glasses and a red tie.

A man with long hair and a beard smiles for the camera.

A woman with a smile on her face.

Talk to one of our customers success specialists